lostUnfortunately, sometimes we discover that our much-loved pet has gone missing. It is important not to panic; sometimes there is a perfectly good explanation as to why they are missing. The most important thing is to not give up hope and presume the worst. In some cases, animals can be reunited with their family months down the track. If you have seen an animal hanging around your property or neighbourhood, don’t just ignore it and hope it will go away; it could be someone’s beloved pet that they have been missing for days, weeks or even months.


Contact your closest vet clinic; there may be more than one and they may not be your regular clinic but lost animals are often brought in when they are found. Alternatively, someone may have contacted the clinic to list an animal as lost and left their contact details.

In the case of lost dogs contact the City Council dog control. The contact number is 03 941 8666. Have a look at their website for more information:


The address is:

10 Metro Place

Opening hours:

Mon – Fri 1pm – 5:30pm
Sat 11am – 1pm

The next step is to look online; the two main websites where people list lost and found animals are Trade Me and Pets on the Net.

Trade Me: www.trademe.co.nz/pets-animals/lost-found

Pets on the Net: www.petsonthenet.co.nz/index.htm

When you realise your animal is missing, visit these websites and advertise your lost animal, include a picture and full description.

The important thing to remember is to not give up too soon. Be patient and keep relisting!

Contact the SPCA and see if they have had any animals brought in to them that meet your animal’s description – although Pets on the Net is where the SPCA lists all their found animals. It is important to try all options, even if they are only a small chance.


Animal Centre
14 Wilmers Road
Ph: 03 3497057

Talk to your neighbours and people on your street. Find out if they have seen your animal recently and ask them to keep an eye out for them.

Flyers! Put up flyers around your neighbourhood so neighbours can keep a lookout for your beloved pet.

Remember again, it is important not to give up hope!


To assist in a speedy return of your missing pet, micro-chipping gives a great advantage.

Take any found animal into your nearest animal facility for micro-chip scanning to retrieve the owner’s details.

See the micro-chipping link for more information about micro-chipping.

Having a collar with a tag on your pet is also a help. The tags can show your contact details so if anyone finds your animal they can contact you directly. Keep details on the tag up to date. Some animals can lose their collars though, so micro-chipping is the more permanent option.

With dogs, ensure they are securely fenced in your own property and cannot get out. Ensure your dog is under your control when in public places.


If you do find an animal or notice one hanging around, take action straight away – don’t just wait and presume it will find its own way home. It may be lost or even injured. List online on Trade Me and Pets on the Net, check daily to look at the listed lost animals for a possible match. Ask around your neighbourhood to see if it belongs to anyone and put up a flyer advertising the found animal. Contact your local vet clinics, SPCA and council (if a dog) to list as found.

The worst thing you can do is nothing at all. Take the necessary steps to reunite the animal with its owner.